Returns & Refund Policy
Please read our policy carefully before making a purchase
No Returns Policy
At Ryza, we maintain a strict no returns, no refunds, and no exchanges policy on all products. All sales are considered final once the order has been placed and confirmed.
We carefully curate and quality-check every product before shipping to ensure you receive items in perfect condition. By placing an order with us, you acknowledge and agree to this policy.
Important Legal Notice
Fraudulent chargebacks and unauthorized refund attempts are strictly prohibited.Any attempt to initiate a chargeback, dispute a legitimate transaction, or request an unauthorized refund through payment processors or financial institutions will be considered fraudulent activity.
We reserve the right to take appropriate legal action against individuals who engage in such fraudulent activities, including but not limited to filing police reports, pursuing civil litigation, and reporting to relevant authorities and credit bureaus.
Before You Place Your Order
- ✓Please review product descriptions, images, and specifications carefully
- ✓Check sizing information if applicable
- ✓Ensure your shipping address is correct
- ✓Contact us via Instagram or WhatsApp if you have any questions before ordering
Defective or Damaged Products
In the rare event that you receive a product that is defective or damaged due to our error, please contact us immediately within 48 hours of delivery through our official channels:
We will review your case and may offer a replacement or store credit at our sole discretion. This exception applies only to genuine manufacturing defects or shipping damage, not to buyer's remorse, incorrect sizing choices, or change of mind.
Questions About Our Policy?
If you have any questions or concerns about our returns policy, please reach out to us before placing your order. We're here to help ensure you make the right choice.
Last updated: November 30, 2025